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The following is a sample of the services that are offered through
Event Management. Custom packages to serve your registration needs can be
developed by calling the office at 660-1760 or email to ConfServ@notes.duke.edu.
Basic Registration Package l Registration Package with personalized registrant
reporting l Registration package with on-site
services
Basic Registration Package
·
Act as point of contact – registrants
call Conference Services directly with questions regarding events and/or
registrations
·
Collection and processing of mailed or faxed
registrations
·
Accept on-line registrations (including
payments through secure site)
·
Deposit all registration fees; updated
reports show payment information by each registrant
·
Send confirmations to each participant–
online registrants receive confirming email; registrants using
traditional methods receive hardcopy through the mail.
·
Provide client with registrant numbers and
financial information as requested
·
Provide excel files of registrant contact
information (mailing address, phone, fax and email) as requested
·
Design of custom web page with conference
information and logo

Registration Package with Personalized Registrant Reporting
·
Act as point of contact – registrants
call Conference Services directly with questions regarding events and/or
registrations
·
Collection and processing of mailed or faxed
registrations
·
Accept on-line registrations (including
payments through secure site)
·
Deposit all registration fees; updated
reports show payment information by each registrant
·
Send confirmations to each participant–
online registrants receive confirming email; registrants using
traditional methods receive hardcopy through the mail.
·
Provide client with registrant numbers and
financial information as requested
·
Provide excel files of registrant contact
information (mailing address, phone, fax and email) as requested
·
Design of custom web page with conference
information and logo
·
Print participant namebadges and place into
Duke namebadge holders
·
Create participant list with contact
information including email addresses
·
Produce welcome packet including welcome
letter, campus map, campus information and local information. The program
may wish to provide other information such as program schedule or other
detailed information about the program.

Registration Package with on-site services
·
Act as point of contact – registrants
call Conference Services directly with questions regarding events and/or
registrations
·
Collection and processing of mailed or faxed
registrations
·
Accept on-line registrations (including
payments through secure site)
·
Deposit all registration fees; updated
reports show payment information by each registrant
·
Send confirmations to each participant–
online registrants receive confirming email; registrants using
traditional methods receive hardcopy through the mail.
·
Provide client with registrant numbers and
financial information as requested
·
Provide excel files of registrant contact
information (mailing address, phone, fax and email) as requested
·
Design of custom web page with conference
information and logo
·
Print participant namebadges and place into
Duke namebadge holders
·
Create participant list with contact
information including email addresses
·
Produce welcome packet including welcome
letter, campus map, campus information and local information. The program
may wish to provide other information such as program schedule or other
detailed information about the program.
·
Manage onsite conference registration for one
day – distributing namebadges, welcome packet and other information
determined by the program (additional time can be negotiated)
·
Collect and receive registrants' balances
on-site
·
Produce namebadges for walk-up registrants
·
Create addendum to the participant list with
new registrants
* Conference Services accepts the following payment types: American
Express, Discover Card, Master Card, Visa, cash, check, IRI, and
institutional purchase orders. Bank card charges for all credit card
sales will be recharged back to the client at the prevailing rate,
currently three (3) percent

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