The following is a sample of the services that are offered through Event Management. Custom packages to serve your registration needs can be developed by calling the office at 660-1760 or email to ConfServ@notes.duke.edu.

Basic Registration Package l Registration Package with personalized registrant reporting l Registration package with on-site services

Basic Registration Package

·         Act as point of contact – registrants call Conference Services directly with questions regarding events and/or registrations

·         Collection and processing of mailed or faxed registrations

·         Accept on-line registrations (including payments through secure site)

·         Deposit all registration fees; updated reports show payment information by each registrant

·         Send confirmations to each participant– online registrants receive confirming email; registrants using traditional methods receive hardcopy through the mail.

·         Provide client with registrant numbers and financial information as requested

·         Provide excel files of registrant contact information (mailing address, phone, fax and email) as requested

·         Design of custom web page with conference information and logo

Registration Package with Personalized Registrant Reporting

·         Act as point of contact – registrants call Conference Services directly with questions regarding events and/or registrations

·         Collection and processing of mailed or faxed registrations

·         Accept on-line registrations (including payments through secure site)

·         Deposit all registration fees; updated reports show payment information by each registrant

·         Send confirmations to each participant– online registrants receive confirming email; registrants using traditional methods receive hardcopy through the mail.

·         Provide client with registrant numbers and financial information as requested

·         Provide excel files of registrant contact information (mailing address, phone, fax and email) as requested

·         Design of custom web page with conference information and logo

·         Print participant namebadges and place into Duke namebadge holders

·         Create participant list with contact information including email addresses

·         Produce welcome packet including welcome letter, campus map, campus information and local information. The program may wish to provide other information such as program schedule or other detailed information about the program.

Registration Package with on-site services

·         Act as point of contact – registrants call Conference Services directly with questions regarding events and/or registrations

·         Collection and processing of mailed or faxed registrations

·         Accept on-line registrations (including payments through secure site)

·         Deposit all registration fees; updated reports show payment information by each registrant

·         Send confirmations to each participant– online registrants receive confirming email; registrants using traditional methods receive hardcopy through the mail.

·         Provide client with registrant numbers and financial information as requested

·         Provide excel files of registrant contact information (mailing address, phone, fax and email) as requested

·         Design of custom web page with conference information and logo

·         Print participant namebadges and place into Duke namebadge holders

·         Create participant list with contact information including email addresses

·         Produce welcome packet including welcome letter, campus map, campus information and local information. The program may wish to provide other information such as program schedule or other detailed information about the program.

·         Manage onsite conference registration for one day – distributing namebadges, welcome packet and other information determined by the program (additional time can be negotiated)

·         Collect and receive registrants' balances on-site

·         Produce namebadges for walk-up registrants

·         Create addendum to the participant list with new registrants



* Conference Services accepts the following payment types: American Express, Discover Card, Master Card, Visa, cash, check, IRI, and institutional purchase orders. Bank card charges for all credit card sales will be recharged back to the client at the prevailing rate, currently three (3) percent

 

 

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